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Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Sometimes people in your organization will need to use a phone to call in to a meeting. Microsoft Teams includes the audio conferencing feature for just this situation! People can call in to Teams meetings using a phone, instead of using the Teams app on a mobile device or PC. You only need to set up Audio Conferencing for people who plan to schedule or lead meetings.
Meeting attendees who dial in don't need any licenses assigned to them or other setup. For frequently asked questions about Audio Conferencing, see Audio Conferencing common questions. We are frequently updating how you can manage features, so the steps here might be a little different from what you see. Go to Country and region availability for Audio Conferencing and Calling Plans and select your country or region to get availability information about Audio Conferencing, as well as information about Phone System, Calling Plans, toll and toll-free numbers, and Communications Credits.
For Audio Conferencing, you need a license for each user who will set up dial-in meetings. To learn which licenses you need to buy for Audio Conferencing and how much they will cost, see Microsoft Teams add-on licensing.
After you buy the Audio Conferencing licenses, you will need to assign them to those people in your organization who are going to schedule or lead meetings. See Assign licenses to users in Microsoft or Office for business you purchased to the people in your organization who are going to schedule or lead meetings.
To learn how to set up Communications Credits, see Set up Communications Credits for your organization. You can also set up pay-per-minute Audio Conferencing. You can get either toll or toll-free service numbers for your conferencing bridges.
There are three ways to get toll and toll-free service numbers:. Use the Microsoft Teams admin center. See Getting service phone numbers. Port your existing service numbers. To port or transfer existing numbers from your current service provider or phone carrier to Microsoft or Office You can see Transfer phone numbers to Teams or Manage phone numbers for your organization for more information to help you do this.
Use a request form for new numbers. If so, you will need to download a form and send it back to us. See Manage phone numbers for your organization for more information. For more details, see Change the phone numbers on your Audio Conferencing bridge. Next, you want to Set auto attendant languages for Audio Conferencing in Microsoft Teams that the conferencing auto attendant uses to greet callers when they dial in to a phone number for Audio Conferencing.
For more details, see Change the settings for an Audio Conferencing bridge. Refer to Set the phone numbers included on invites in Microsoft Teams. If you need more details, see Assign Microsoft as the audio conferencing provider. You can also set phone numbers by adding them to the TeamsAudioconferencingpolicy and assigning the policy to your users. Toll and toll-free phone numbers added to the policy take precedence over the phone numbers set individually for users via the audio conferencing settings pane.
If no phone numbers are added to the Teamsaudioconferencingpolicy , then the phone number set individually for users via the audio conferencing settings pane will be displayed in Microsoft Teams meeting requests. Audio Conferencing policy settings for toll and toll-free numbers has more information. It can take up to 24 hours for the assigned phone numbers to show up on your meeting invite. If you aren't seeing updated numbers appear, please wait at least 24 hours before contacting support.
The dial-in numbers that are set for the user will be automatically added to the meeting invitations that are sent to meeting attendees. However, you can add your own help and legal links, a text message, and small company graphic if you want. See Customize meeting invitations. Audio Conferencing common questions. Phone numbers for Audio Conferencing in Microsoft Teams. Set options for online meetings and conference calls. Skip to main content.
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Note We are frequently updating how you can manage features, so the steps here might be a little different from what you see. Note You can also set up pay-per-minute Audio Conferencing. Note You can also set phone numbers by adding them to the TeamsAudioconferencingpolicy and assigning the policy to your users. Important It can take up to 24 hours for the assigned phone numbers to show up on your meeting invite.
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